I'm sorry to claim that our experience in the AA counter in Newark was less than stellar – Of the two consumer service reps for the counter assisting travellers checking in, 1 devoted her time to ONLY First Class passengers, and the opposite woman seemed to do as minor as possible – too busy stressing about what Every person else was doing – all other than what she may be undertaking! As the line grew extended, the much less intrigued she turned, and her Mind-set was horrific – It took us less the perfect time to get on the Airport than it did standing in line to check in! (in excess of one hour with only 4 persons before us). By the time we stepped up to your counter – a fresh agent acquired on board – we had to “quiet ourselves down†– you may visualize how the other forty or so men and women began to really feel driving us! As you constantly attempt to inform us, you “care†in regards to the passenger, and this specific could use a certain amount of Perspective adjustment – or come across her Yet another posture!
I planned to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to many hassle to uncover me Yet another flight and to reroute my baggage. Gary was pleasant and helpful and serene, and I actually appreciated how hard he labored to help me.
I just lately took a flight from JFK to St Thomas on a Saturday 8 am flight and had quite possibly the most helpful, efficient knonwledgable flight attendant she was great. I might love to thanks her for making my trip a lot more pleasurable.
I'm extremely unsatisfied with all your shopper service!!! I think it was cheaper for yourself To do that to me than to run the flight that I was at first on, since the flight wasn't full.
If I'm able to do that, why can’t do that? Right here’s a suggestion. Because the agents are unable to see USAIR, why not provide them with use of the net to allow them to see out there USAIR flights? There were many USAIR flights that will have looked after at the least half from the people that required to flights.
My complaint is, on March 8th. My baggage was delayed from Chicago, my spot was Dane County Airport Madison Wi. When it had arrived, it absolutely was sent. On the other hand, the baggage were destroyed and taped up. I called inside of a grievance straight away. I were givin various cell phone quantities and the firt a person was simply a recording to go away my mobile phone and anyone would get back to me.
For anyone who is pleased with your organization, and actually have a intellect of making an attempt to function in a very thrifty manner. This demonstrates that you are fairly challenged in executing this to start with.
After i obtained to the complimentary resort that American set up for me, I referred to as 800-433-7300 and talked to an agent there who, to my shock was unable to see flights that were out there on USAIR. She advised me there have been no open seats on any of the early USAIR flights. I used to be on the web and could see that there have been obtainable flights. I essentially booked a flight to verify it to her.
I just wanted to express that my working experience with this particular flight and American Airways personnel was the worst I have ever had using an airline. The vacation to LAX from TPA was Alright besides flight attendants don’t smile or act like they like their Employment anymore. The return flight was a nightmare. It started out after we received an email the early morning of our flight stating that we necessary to change our seats which were Formerly picked. We did just that & checked in on the web. Whenever we acquired to the airport our boarding passes continue to had the aged seats which we experienced to vary within the luggage sign in counter (again workers were not friendly in any way).
I have spent several hours around the phone endeavoring to untangle a miscalculation made in building reservations with American Airways on the internet. Immediately after going through each of the steps in reserving a flight for my spouse and children of 3 (Brian, Marcela & Lorenzo Hawk) and adding my credit card no. to buy The three flights, I didn't have a affirmation, but a window on my monitor Having said that “This site can not be displayedâ€. I took that to necessarily mean the transaction did not endure, so I commenced all another time with a unique vacation company.
I are trying to make contact with the airline for over one hour without any accomplishment. What exactly are my possibilities?
Walberg improved my seats.I believe the personnel inUS air is quite rude and I don’t wish to vacation any more
Just flew The united states airlines via american eagle….had the rudest flight attendant at any time….another passenger was javing issues on connecting flight …she was so anxious missing it…flight attendant was so rude and no help….she was unpleasant to travellers total serving beverages…..we sat for 20 minutes waiting around foe gate when landing in chicago…many of us required to uae restroom…she snapped at people once we made an effort to use restrooms.
Charlestown click to read to Akron worst boarding knowledge at any time. Gate 38 b. A greyhound bus terminal is best run. Fantastic luck on your new Occupations